Reset your device according to the instructions below. After the reset, you will be able to register your device ID in your LAMAX Tracking account.  Bef...

The connection between the watch and the app depends on the data on the SIM card. If the SIM data is depleted or the data package is not activated, it will ...

Battery life depends on how often the location data is sent (this can be set at intervals of 1-60 minutes), the GPS and GMS signal strength and the length a...

Fully charge the battery before using it for the first time. It is not good for the battery if it discharges completely. However it does not adversely affec...

Nothing matters to us more than the safety of your child, pet or possessions. That is why we decided to run the service on local servers directly at our Eur...

Yes. With the LAMAX WatchY2 device, it is necessary to insert a prepaid MicroSIM card and with the LAMAX GPS Locator device, a prepaid NanoSIM card, which y...

It depends on the operator. Some offer an associated SIM card, in addition to an existing tariff. With some operators, this is free or a fraction of the pri...

Yes, LAMAX Tracking devices are designed to be worn, and therefore made of completely harmless materials. You do not have to worry about the presence of har...

For best results, the watch should be held within 20 cm of the child's mouth.

In the event of an emergency, simply hold down the SOS button for three seconds to establish a connection to your SOS contact.