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Knowledge base
General Inquiries LAMAX
Claims
4
How and when can I return the goods purchased in your e-shop?
How to make a claim if you believe that the product is not working properly?
When making a claim, do I have to send the complete pack?
How do I find my current claim status?
LAMAX ACTION X Action Cameras
Technical Questions
11
What are differences between series X and W?
How best to set up an action camera?
What is the best program for editing recorded video?
Which memory card to use?
How to set the time loop in car mode with LAMAX X7 Mira and LAMAX X8 Electra?
View all 11
LAMAX W10.1
5
Which memory card should I use?
Is there an alternative mobile application for this camera?
How do I switch between the front and rear display?
What do some of the items in the camera settings mean?
How do I pair the remote control?
LAMAX W7.1 a W9.1
3
Which memory card should I use?
Is the remote control wristband waterproof?
How do I switch between the front and rear display?
LAMAX X9.2
3
What is diving mode?
How do I switch between the front and rear display?
Which memory card should I use?
X10 Taurus
6
What to do if the LAMAX X10 Taurus returns to factory settings after switching off?
What to do if the time and date are reset when removing the battery from the X10 Taurus camera?
Camera FOV
Time-lapse video
Slowmotion video
View all 6
LAMAX DRIVE Car Cameras
Technical Questions
15
How does parking mode work?
What is the difference between motion detection and parking mode?
How to activate parking mode?
How do I set up my car camera?
Camera can not be attached to a perpendicular windscreen, such as on a lorry, as it interferes with the lens
View all 15
Legislation
2
How to correctly place the camera in the car?
Is it legal to use a camera in the car?
C3
1
How long a recording fits on a memory card?
C4
2
The camera does not accept the memory card, why?
Does the camera have parking mode?
C5 Dual
1
How does the DRIVE C5 Dual reversing mode work?
C7
1
I can't find the WDR function anywhere
S5 Navi+
8
Is there a wireless version of the rear camera?
Can I install my own apps onto my system?
How Long does S5 Navi+ last on battery?
How long is the cable between the front and rear cameras?
One of the applications in S5 Navi+ has lost some of its functions over time and the manual is missing
View all 8
LAMAX N4
4
How do I connect to the LAMAX N4 WiFi hotspot?
What is the right micro SD card for my camera?
Is the USB cable supplied with the dashcam a data cable?
The camera has stopped working and is unresponsive.
Wearable electronics LAMAX
SmartWatch WatchY
1
I can not make call, it says device is busy.
LAMAX WatchY2 / GPS Locator
31
LAMAX WatchY2 / WatchY3 reset
My device is offline
How long do the batteries of the LAMAX Tracking device last and can this be optimized?
How to take care of the battery?
Where is the child’s location data stored?
View all 31
LAMAX BCool
1
Which app do I use for LAMAX BCool?
BFit PRO
6
What if LAMAX BFit PRO does not measure correctly my heartbeat?
Is the LAMAX BFit PRO waterproof? Can I dive with him?
Are there realy two bracelets in the BFit PRO package?
What if my LAMAX BFit PRO does not show the correct time?
Does LAMAX BFit PRO has a GPS receiver?
View all 6
BFit2
6
What if my LAMAX BFit2 does not measured heartbeat correctly?
Is LAMAX BFit2 waterproof? Can I dive with it?
Are there pack realy two bracelets in the LAMAX BFit2?
What if my LAMAX BFit2 does not show the correct time?
Does LAMAX BFit2 has a GPS receiver?
View all 6
Bluetooth sluchátka LAMAX
Technical Questions
4
How long does it take the LAMAX Beat series speakers and headphones to charge?
What is the frequency range of LAMAX speakers and headphones?
Are the LAMAX Pax X-1 and LAMAX Prime P-1 headphones resistant to sweat?
What formats does the speaker play, other than MP3, from the SD card?
Dots1
2
What is the battery life on LAMAX Dots1?
My headphones are unpaired and plays separetly. What can i do?
Dots2
1
What do I do if I LAMAX Dots2 starts play separetly?
LAMAX NoiseComfort ANC
1
ANC does not work when the audio cable is plugged in
HighComfort ANC
3
I'm having trouble pairing the headphones
The control buttons on the headphones do not work when the audio cable is plugged in
ANC does not work when the audio cable is plugged in
Dots2 Touch
3
How do I turn the headphones on and off?
How do I pair the headphones?
How do I reset the headset to factory settings?
Trims1
4
How do I switch on the headphones?
How do I pair the headphones?
How do I reset the headphones?
How do I turn off the headphones?
LAMAX Duals1
4
How do I switch on the headphones?
How to turn off the headphones?
How to pair the headphones?
How to reset the headset?
LAMAX Clips1
4
How to switch on the headphones?
How to turn off the headphones?
How do I pair the headphones?
How do I reset the headphones?
Heroes Ninja1
6
How to switch on the headphones?
How to turn off the headphones?
How to pair the headphones?
How to reset the headphones?
How do I turn game mode on and off?
View all 6
Heroes General1
6
How do I plug in my headphones?
Connecting the microphone
Microphone and headphone connecting separately
Headphone controls
Compatibility of headphones
View all 6
Heroes Guard1
6
How to plug in the headphones?
How to switch on the headphone backlight
Headphone controls
Compatibility of headphones
In case of microphone functionality problems
View all 6
Heroes Defender1
7
How to plug in the headphones?
How to turn on the headphone backlight
Connecting the microphone
Connecting microphone and headphone separately
Headphone controls
View all 7
General Inquiries
Claims
4
How and when can I return the goods purchased in your e-shop?
How can I make a claim if I believe that the product is not working properly?
When making a claim, do I have to send the complete packaging?
How do I find my current claim status?