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Knowledge base
General Inquiries LAMAX
Claims
4
How and when can I return the goods purchased in your e-shop?
How to make a claim if you believe that the product is not working properly?
When making a claim, do I have to send the complete pack?
How do I find my current claim status?
LAMAX ACTION X Action Cameras
Technical Questions
10
How best to set up an action camera?
What is the best program for editing recorded video?
Which memory card to use?
How to set the time loop in car mode with LAMAX X7 Mira and LAMAX X8 Electra?
I can not connect to my camera using the Wi-Fi app on my phone
View all 10
X10 Taurus
6
What to do if the LAMAX X10 Taurus returns to factory settings after switching off?
What to do if the time and date are reset when removing the battery from the X10 Taurus camera?
Camera FOV
Time-lapse video
Slowmotion video
View all 6
LAMAX DRIVE Car Cameras
Technical Questions
15
How does parking mode work?
How do I set up my car camera?
Camera can not be attached to a perpendicular windscreen, such as on a lorry, as it interferes with the lens
How long a recording can fit on a C4 and C7 memory card?
What is the difference between motion detection and parking mode?
View all 15
Legislation
2
How to correctly place the camera in the car?
Is it legal to use a camera in the car?
C3
1
How long a recording fits on a memory card?
S5 Navi+
8
Is there a wireless version of the rear camera?
Can I install my own apps onto my system?
How Long does S5 Navi+ last on battery?
How long is the cable between the front and rear cameras?
One of the applications in S5 Navi+ has lost some of its functions over time and the manual is missing
View all 8
C4
2
The camera does not accept the memory card, why?
Does the camera have parking mode?
C5 Dual
1
How does the DRIVE C5 Dual reversing mode work?
C7
1
I can't find the WDR function anywhere
LAMAX BEAT Bluetooth Audio
Technical Questions
5
How do I know the speaker has charged?
How long does it take the LAMAX Beat series speakers and headphones to charge?
What is the frequency range of LAMAX speakers and headphones?
Are the LAMAX Pax X-1 and LAMAX Prime P-1 headphones resistant to sweat?
What formats does the speaker play, other than MP3, from the SD card?
Dots1
2
What is the battery life on LAMAX Dots1?
My headphones are unpaired and plays separetly. What can i do?
Storm1
8
How do i unpair LAMAX Storm1 from mobile phone?
LAMAX Storm1 froze, what to do?
Can be LAMAX Storm1 connected by TWS with different model?
How many devices can be paired through TWS?
How to disable TWS on Storm1?
View all 8
Street2
5
How do I unpair LAMAX Street2 from mobile phone?
LAMAX Street2 freezed, what to do?
Can i connect LAMAX Street2 with different model by TWS?
How many devices can be paired via TWS?
How do i unpair LAMAX Street2 from mobile phone?
Sentinel2
7
How many devices can be paired via TWS?
How do i unpair LAMAX Sentinel2 from mobile phone?
What to do is Sentinel2 freezes?
Which models can be connected by TWS with Sentinel2?
How to cancel TWS on Sentinel2?
View all 7
Dots2
1
What do I do if I LAMAX Dots2 starts play separetly?
LAMAX NoiseComfort ANC
1
ANC does not work when the audio cable is plugged in
HighComfort ANC
3
I'm having trouble pairing the headphones
The control buttons on the headphones do not work when the audio cable is plugged in
ANC does not work when the audio cable is plugged in
Sphere2
10
How do I pair two Sphere2 speakers to create stereo?
How do I unpair 2 speakers connected by TWS?
Can I connect the LAMAX Sphere2 to another model using TWS?
How many devices can I pair with TWS?
How do I disconnect the LAMAX Sphere2 from my mobile phone?
View all 10
Sphere2 Mini
7
How do I pair two Sphere2 Mini speakers to create stereo?
How do I unpair 2 speakers connected by TWS?
Can I connect the LAMAX Sphere2 Mini to another model using TWS?
How many devices can I pair with TWS?
How do I disconnect the LAMAX Sphere2 Mini from my mobile phone?
View all 7
Sounder2 Max
4
How do I pair the speaker with the device?
How do I pair with a second speaker using TWS?
Can I use the TWS function if I use the cable audio input for playback?
How to forcibly turn off the speaker and how to reset to factory settings?
Sounder2 Mini
4
How do I pair the speaker with the device?
How do I pair with a second speaker using TWS?
Can I use the TWS function if I use the cable audio input for playback?
How to forcibly turn off the speaker and how to reset to factory settings?
Dots2 Touch
3
How do I turn the headphones on and off?
How do I pair the headphones?
How do I reset the headset to factory settings?
Trims1
4
How do I switch on the headphones?
How do I pair the headphones?
How do I reset the headphones?
How do I turn off the headphones?
LAMAX TECH Smart Electronics
Shield Smart Alarm
3
Can I connect accessories from other brands to the control panel?
Unable to pair an RFID chip
Does the Shield IP camera start automatically when the alarm is triggered?
SmartWatch WatchY
1
I can not make call, it says device is busy.
BFit PRO
6
What if LAMAX BFit PRO does not measure correctly my heartbeat?
Is the LAMAX BFit PRO waterproof? Can I dive with him?
Are there realy two bracelets in the BFit PRO package?
What if my LAMAX BFit PRO does not show the correct time?
Does LAMAX BFit PRO has a GPS receiver?
View all 6
BFit2
6
What if my LAMAX BFit2 does not measured heartbeat correctly?
Is LAMAX BFit2 waterproof? Can I dive with it?
Are there pack realy two bracelets in the LAMAX BFit2?
What if my LAMAX BFit2 does not show the correct time?
Does LAMAX BFit2 has a GPS receiver?
View all 6
LAMAX WatchY2 / GPS Locator
30
How long do the batteries of the LAMAX Tracking device last and can this be optimized?
How to take care of the battery?
Where is the child’s location data stored?
Can LAMAX Tracking be used immediately after purchase?
What are the monthly operating costs of the watch?
View all 30